Turn ITSM Data intoActionable Intelligence
SUFURIVRO connects directly to your ITSM platforms through secure APIs — without requiring expensive direct connectors or connector licenses. Your data is ingested into Microsoft Fabric, modeled centrally, and made available for self-service reporting and ready-to-use Power BI dashboards.
End-to-end integration, from source to insight
SUFURIVRO fully integrates multiple ITSM platforms, ingests data automatically, models it in Microsoft Fabric, and exposes it for reporting.
API & Data Pipeline
Secure and automated ingestion
Microsoft Fabric
Centralized and scalable data
Power BI & Self-Service
Turn data into actionable insights
Self-service reporting for every team
Give IT managers, service owners, and analysts the freedom to create, explore, filter and share insights — without depending on manual report building every time.
Ad-hoc analysis
Explore your data from multiple angles in seconds.
Drill-through and filtering
Filter, slice and dive into the details that matter.
Reusable semantic model
Use one governed model for consistent reporting.
Shareable Power BI reports
Create, share and collaborate with your team.
Everything you need for modern ITSM reporting
Unified Data Model
Combine data from all your ITSM tools into one model.
SLA & MTTR Tracking
Monitor SLA, MTTR and response-time performance.
Incident Trend Analysis
Identify trends, bottlenecks and improvement opportunities.
Full Integration Coverage
Connect multiple ITSM platforms through secure APIs.
Self-Service Reporting
Let business users build and explore reports.
Custom KPI Reporting
Build the KPIs that matter to your organization.
Powerful dashboardsfor better decisions
Get real-time operational visibility across your ITSM environment. Monitor SLA performance, analyze incident trends, identify backlog patterns and understand service performance — all in one place.
See Dashboards →Why teams choose SUFURIVRO
Ready to unify your ITSM reporting?
Connect your ITSM tools, enable self-service reporting, and give your teams a complete view of service performance.