Turn Data Into a Brighter Tomorrow
Dashboards That Turn ITSM Data Into ClarityBeautiful. Actionable. Executive-Ready.
SUFURIVRO delivers ready-to-use dashboards in Power BI for incidents, SLA, service requests, trends, operations, and executive reporting — so you can make faster, smarter decisions.
Executive-ready dashboards
Drill-down analytics
Power BI built
Fast time to value
ITSM Executive Overview
From insights to impact
Last 30 days⌄
All Services⌄
Total Incidents
1,248
↑ 12%
Resolved
1,102
↑ 8%
SLA Compliance
94.2%
↑ 2.1%
Avg. Resolution Time
4.6 hrs
↓ 20%
Incident Volume Trend
Peak
186 incidents
186 incidents
Incidents by Priority
1,248
Total
Critical12%
High28%
Medium42%
Low18%
Top 5 Services by Incidents
Email
320
Applications
278
Network
198
Hardware
168
Access Management
142
Resolution Time Trend
4.6 hrs
↓20%
↓20%
Curated for Real Impact
Explore Dashboard Collections
Incident Management
Last 30 days
1,248
Incidents
892
Resolved
4.6h
MTTR
Incident Trend
Priority
Incident Management Dashboard
Get full visibility into incident volume, resolution time, and trends.
ExploreSLA Performance
All services
94.2%
Compliance
37
Breaches
2.1%
Improvement
SLA Compliance
94.2%
Compliance by Month
Service Request Analysis
Last 30 days
2,917
Requests
88%
Fulfilled
3.1h
Avg. Time
Request Volume
Executive Overview
Enterprise
94.2%
SLA
4.6h
Resolution
92%
Satisfaction
Finance
Operations
HR
Sales
Different Perspectives. A Clearer Picture.
Built for Every Stakeholder
Service Desk Managers
Day-to-day operational insights to keep your services running smoothly.
Service Desk Operations
Resolve faster. Keep users productive.
Last 30 days⌄
Total Incidents
1,248
↑12%
Resolved
892
↑6%
Avg. Resolution
4.6 hrs
↓28%
SLA Compliance
94.2%
↑2.1%
Incidents by Category
Access
Software
Hardware
Network
Other
Daily Incident Trend
IT Leaders
Strategic insights to optimize performance and drive value.
ITSM Performance & Value
People. Process. Performance. A Brighter Tomorrow.
Last 90 days⌄
94.2%
SLA Compliance
↑ positive
4.6 hrs
Avg. Resolution Time
↑ positive
12%
Incidents Reduced
↑ positive
$320K
Annual Cost Savings
↑ positive
Service Performance by Business Unit
Finance
96%
HR
88%
IT
81%
Operations
72%
Sales
65%
Incidents by Impact
1,248
Total
Business Stakeholders
Clear, visual insights that show the business impact of IT.
Business Impact Overview
ITSM enabling a more productive business.
Last 30 days⌄
99.8%
Service Availability
↑ positive
4.6 hrs
User Wait Time
↑ positive
92%
User Satisfaction
↑ positive
$320K
Business Value
↑ positive
IT Service Demand vs. Business Growth
Top Business Services
Email & Collaboration
Core Applications
Network & Connectivity
Employee Services
Security Services
Powered for Greater Insights
Why SUFURIVRO Dashboards Stand Out
Interactive drill-down
Go from high-level KPIs to granular details in seconds.
Cross-filtering
Explore relationships across services, time, and teams.
Reusable semantic model
Built on a robust Power BI foundation for consistency and scale.
Presentation-ready visuals
Beautiful, executive-ready dashboards you can share with confidence.
Turn Insights Into Impact
Ready to showcase your ITSM performance?
Join forward-thinking organizations that use SUFURIVRO to turn ITSM data into smarter decisions.
Book a Demo
A clearer tomorrow starts today.