Turn ServiceNow Data intoGoverned Power BI Intelligence
Bring ServiceNow data into Microsoft Fabric and transform raw ITSM records into standardized entities, governed KPI definitions, reusable semantic models and interactive Power BI analytics.
Go Beyond Native ServiceNow Reporting
Use Microsoft Fabric and Power BI to create a reusable ServiceNow analytics foundation with consistent business definitions, governed metrics and enterprise-grade reporting.
Complete ITSM Visibility
Analyze incidents, requests, changes, problems, SLAs and service performance through one governed reporting layer.
Consistent KPI Logic
Define SLA, MTTR, resolution time, backlog and service-performance measures once and reuse them everywhere.
Operational Analytics
Track service trends, bottlenecks, aging tickets and performance by service, priority, assignment group and team.
Governed & Scalable
Use Microsoft Fabric as a scalable analytics foundation and Power BI for secure enterprise reporting.
From Raw ServiceNow Datato Trusted Business Metrics
Connecting to ServiceNow is only the beginning. SUFURIVRO adds the analytics structure required to transform operational ITSM records into consistent, reusable and business-ready intelligence.
ServiceNow data can be brought into Microsoft Fabric using the integration approach appropriate for your architecture. Once available in Fabric, SUFURIVRO standardizes the data model, implements ITSM KPI logic and prepares governed semantic models for Microsoft Power BI.
Bring the ITSM data required for analytics into your Microsoft data platform.
Centralize, transform, store and govern ServiceNow data.
Standardize entities, relationships, measures and ITSM KPI definitions.
Deliver trusted dashboards, analysis and self-service reporting.
Microsoft Fabric Moves and Stores Data. SUFURIVRO Makes It ITSM-Ready.
SUFURIVRO complements your Microsoft data platform by providing the ITSM-specific modeling and analytics logic required after ServiceNow data reaches Fabric.
Canonical ITSM Model
Transform ServiceNow structures into a reusable analytics model designed around incidents, requests, problems, changes and SLAs.
Reusable KPI Framework
Create governed measures once and reuse them across operational, management and executive Power BI reports.
Analytics Accelerators
Reduce repeated BI development by starting with reusable ITSM models, KPI patterns and dashboard structures.
ServiceNow Power BI Dashboards Built for ITSM Performance
Monitor operational performance, service quality and ITSM outcomes using trusted ServiceNow data and consistent KPI logic.
Incident Analytics
Analyze incident volumes, priorities, categories, assignment groups, aging, resolution times and recurring trends.
SLA Performance
Monitor SLA compliance, breached tickets, service-level trends and performance by service, priority or team.
MTTR & Backlog
Measure mean time to resolution, ticket aging, open backlog and operational bottlenecks.
Executive Reporting
Provide IT leaders with concise Power BI dashboards covering service health, trends and operational performance.
From ServiceNow Datato Governed Intelligence
SUFURIVRO uses Microsoft Fabric and Microsoft Power BI to build a reusable ServiceNow analytics architecture focused on governance, consistency and self-service reporting.
Explore Microsoft Fabric + ITSMConnect
Bring ServiceNow data into Microsoft Fabric.
Standardize
Transform raw records into governed ITSM entities.
Model
Build reusable KPI logic and semantic models.
Analyze
Deliver Power BI dashboards and self-service analytics.
Turn ServiceNow Data Into Governed Power BI Intelligence
See how SUFURIVRO combines ServiceNow, Microsoft Fabric and Power BI to create reusable ITSM models, consistent KPIs, dashboards and self-service analytics.